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ADE
2020-1-TR01-KA226-VET-098418
In the following a variety of skills and digital tools are introduced, which are not “one-size-
fits-all”, but are providing the user with options that can be implemented and adjusted to the
needs of each stakeholder.
Basic digital and soft skills for the tourism sector
Based on the EU Digital Competence Framework and the sectoral analysis above, which
confirms the importance of digital skills for the tourism sector and its varied stakeholders the
following basic digital and soft skill requirements are most needed and are described here in
more detail and with direct reference to its use in the tourism sector.
What are soft skills?
Soft skills have many names, they are
often also described as basic skills,
personal skills, core skills, common
skills, informal skills or transversal
skills.
Soft Skills incorporate a vast array of
skills which have different names and
lists of soft skills generally include
between seven and twenty different
skills. Here are a few of the most
common represented in the graphic, but
this is not an exclusive list. SOURCED FROM ADOBE STOCK 8
The most profound differentiation is to use the definitions from the European Commission
and its agencies CEDEFOP and ESCO as they are displayed here:
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