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ADE
2020-1-TR01-KA226-VET-098418
Transport
From airlines, via bus services to car rentals, the tourism transport industry has undergone
immense changes. Before the digital
transformation it needed travel agents as
in-between agents who arranged the
bookings for the customers. Now this
segment is receiving the majority of its
bookings directly through its own website
booking services. This means in turn that a
large portion of its staff needs to have
SOURCED FROM ADOBE STOCK 5
more digital skills in order to process the
booking requests and any possible related problems.
Food and Beverage
The daily running of the businesses of restaurants, bars and tourism oriented food & drink
suppliers has not changed much
through digitalisation, but also for
most of them it is essential to have
a website presence, showcase their
menu online and most importantly
to receive reviews and be
represented on digital maps by
Google. Digital applications such
as Trip Adviser make it essential SOURCED FROM ADOBE STOCK 6
for this segment of the tourism
industry to increase their digital presence and have the necessary skills for this.
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